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Frequently Asked Questions

The following Frequently Asked Questions (FAQ) provide basic information about using the ICS. (for answers click on the question links)

1. What software or hardware do I need in order to use the ICS?

To use the ICS you will need the following:

  • a computer with a connection to the Internet
  • a web browser, preferably Microsoft Internet Explorer v5.0 (or higher)
  • MS Excel 2000 or higher
  • a personal e-mail account (For security reasons, shared e-mail accounts cannot be accepted.)

The IMF will provide you with the following:

  • a username
  • a password
2. How do I sign up and start to use the ICS?

Data reporters are encouraged to register directly online at Register. Upon completion of the online registration form, the IMF will contact the designated Official Correspondent at the registrant’s agency to request authorization. After receiving the approval of the Official Correspondent, the IMF will issue detailed instructions for ICS login.

3. Where do I go for technical help?

If you have questions or encounter difficulties using the ICS, please contact the ICS Administrator through the Support Center.

4. Will the IMF continue to mail paper copies of the report forms?

The IMF ceased issuing paper copies of report forms in September 2006. Electronic copies of the report forms can be downloaded from the ICS.

5. Will the IMF continue to mail call letters, e.g., the IFS monthly letter?

The IMF ceased issuing paper copies of call letters in September 2006.

6. What if I gather data from my colleagues or other agencies to submit on one or more forms; could more than one of us download a copy of the same report form?

Only one copy of a report form should be “checked out” (downloaded) at any given time. The ICS keeps track of each form that has been downloaded and will only accept the most recent copy of the downloaded form.

If a form is downloaded multiple times, the system will only accept the last downloaded form.

The recommendation is to download one copy of each form and circulate it among your colleagues for updating; return the form only when it contains the full set of data to be reported.

7. Do I have to download a new report form/spreadsheet each time I want to report data?

If you are reporting using the spreadsheet format then you must download a fresh copy of the form for each reporting cycle. The ICS keeps track of each downloaded form and only accepts the most recent copy in return; this ensures that only the most recent data are processed.

8. If I need to revise data, reported in the same reporting cycle, i.e., reported earlier in the month, can I send multiple submissions within one reporting cycle?

You may send multiple submissions within one reporting cycle; however, you must download a new report form each time you wish to make a new submission. The ICS keeps track of each downloaded form and only accepts the most recent copy in return.

9. How will I know that the IMF received my data?

When you successfully submit data (using the “Upload Report Forms” option in the ICS) to the IMF, the following will occur:

  1. The ICS will display a message similar to the one below, and Report
  2. You will receive a confirmation e-mail after 5 to 10 minutes.
If you do not receive a confirmation e-mail, please try to upload the file again or contact us through the Support Center of this site.

10. How soon after I submit data can I view it using the ICS?

For high-frequency, data please allow seven business days after you have uploaded your file before attempting to view the data from the ICS. Lower-frequency data will be processed after higher frequency data and will have a longer lag time. Furthermore, data processing differs by data set; hence, some data may not be released for viewing until well after the reporting period. Please contact the ICS Administrator through the Support Center for further information.

11. Can I monitor the data reporting of my institution to the IMF Statistics Department so that I can better coordinate our reporting?

Within the ICS application, you may use the option, “View Activity” to monitor the data reporting of all institutions in your country. Based upon the criteria you select, you can customize the particular reporting you wish to monitor.

12. What is standard login?

Standard ICS login refers to an authentication level requiring a username and password for accessing the secure resources of the ICS. Standard login is now the recommended login method to access the ICS. It is envisaged that ICS correspondents currently using SecurID® login will migrate to standard login.

13. What is SecurID® login?

ICS login with SecurID® requires three elements for login:

  1. username
  2. password, and
  3. an RSA SecurID® card
SecurID® login is a legacy method for login to the ICS. The IMF Statistics Department plans to phase out the SecurID® login method over time as the SecurID® cards expire.

14. What is a SecurID® card?

The SecurID® card is a physical login device that generates a new, random code every 60 seconds. It is used to provide two-factor user authentication to the ICS. The user must enter this code, along with a username and password at the ICS login screen in order to access protected resources.

15. What if I lose or damage my SecurID® card?

If you lose or damage your SecurID® card, you must inform the ICS Administrator as soon as possible. Contact the ICS Administrator through the Support Center.

16. How can I migrate my ICS account from SecurID® login to standard login?

Follow the instructions below to migrate to standard login:

  1. Use your SecurID® card to login to the ICS.
  2. From the ICS application welcome page, click on the item, "My Profile", in the left vertical pane of the ICS.
  3. Click on the tab, "Login Method".
  4. Follow the instructions to complete the change to standard ICS login.
To learn more about the login models click here

17. I forgot my username and/or password. What do I do?

  1. For standard login accounts, you may reset your password or retrieve your username directly from the Login page without the assistance of the ICS Administrator.
  2. For SecurID® login accounts, please contact the ICS Administrator through the Support Center.

18. What about when I am away from the Office? Can my colleagues get access to the ICS on a temporary basis?

Due to security features of the ICS, you should not share your ICS account information. We recommend that the official correspondent designate more than one ICS correspondent per report form to insure against a lack of access during a staff member’s absence.

19. If I have questions about the data, whom do I contact?

For questions regarding data, please contact us by e-mail at statisticsquery@imf.org.

 
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